Terms of service

1. Acceptance

These terms form a binding agreement between MLJ, SASU, a French simplified joint stock company registered under SIREN 934 769 837 ("we", "us"), and the practice or professional who opens an account ("you", "the customer"). You accept them by creating an account, by submitting a paid subscription, or by using the service. If you accept on behalf of a business, you confirm that you have authority to bind that business. If you do not accept these terms, do not use the service.

2. The service

TransitionBinder is a web application for divorce coaches, family mediators and related practices. It provides tabbed client binders for document organization, a deadline list with named owners and calendar feeds, a dated decision log, client upload links with reminder cadences, a printable per binder access log, and an exportable attorney summary that assembles a cover page, scope banner, document index, decision log and open items. Depending on your plan it also provides shared team binders, seat level restrictions, storage sync, intake and scheduling connections, mediation co-panel binders, custom templates and practice reporting.

TransitionBinder organizes and records information that you and your clients supply. It does not provide legal, financial, tax or therapeutic advice, it does not draft legal positions, and it is not a substitute for a licensed attorney. You remain solely responsible for the professional advice you give and for compliance with the licensing, ethical and disclosure rules of your jurisdiction.

3. Accounts and eligibility

You must be at least 18 years old and acting in a professional capacity. You are responsible for the accuracy of your account details, for keeping credentials confidential, and for all activity under your seats. Seats are personal to a named user and may not be shared between people. Tell us promptly at jimenezjulien42@gmail.com if you believe a credential has been compromised, and we will help you lock the account and read the access log.

4. Acceptable use

You agree not to use the service to store or transmit unlawful content, to infringe the rights of a third party, to attempt to access another customer's data, to probe or disrupt the infrastructure, to circumvent seat or binder limits, to resell access without a written agreement, or to build a competing product from the interface. You agree to obtain from your clients any consent required for you to store their documents with a processor, and to respect the confidentiality obligations of your own profession.

5. Subscriptions and billing

Plans are Solo Coach at $35 per month for one seat and up to 15 open client binders, Practice at $79 per month for three seats and unlimited open binders, and Practice Plus at $165 per month for ten seats with mediation co-panel binders, custom templates, practice reporting, guided migration and priority support. Prices are stated in US dollars and exclude any sales tax, VAT or similar charge that may apply in your jurisdiction, which is added where required.

Subscriptions are billed monthly in advance from the date you subscribe, and renew automatically each month until cancelled. Payment is taken by our payment processor using the method you register. If a payment fails we will retry and notify you, and access may be suspended after 14 days of non payment. Upgrading takes effect immediately with a prorated charge for the remainder of the month. Downgrading takes effect on the same day, and any binder count above the new plan's limit stays readable and exportable but cannot receive new uploads until you are within the limit.

We may change plan prices with at least 30 days notice sent to your account email. Continuing after the notice period means you accept the new price. Existing monthly charges already taken are not affected.

6. Cancellation and refunds

You can cancel at any time from your account settings. There is no contract term, no notice period and no cancellation fee. Cancellation stops the next renewal; the current month is not refunded, because the service was available to you for that period. After the last paid day, binders remain in read and export mode for 60 days so you can hand closing packets to clients, and are then permanently deleted from active systems. If billing failed on our side, or if a plan was charged after a documented cancellation, we refund the amount in full.

7. Your data and ownership

Everything you and your clients put into a binder remains yours. We claim no ownership of your documents, decision entries, notes or exports. We process that content only to operate the service for you, to provide support you request, and to meet a legal obligation. We do not use client content to train machine learning models, we do not sell it, and we do not disclose it to third parties except to the processors needed to run the service under contract.

You can export a full binder as a PDF or a zipped folder at any time. On termination you may export until the end of the 60 day read window. We keep backups for a limited period for disaster recovery, and deletion propagates through those backups on their normal rotation.

8. Availability and support

We aim for 99.9 percent monthly availability outside announced maintenance windows, which are scheduled at low usage hours and announced in advance in the application. Support is available on business days by email at jimenezjulien42@gmail.com, with priority handling and a named contact on Practice Plus. We reply to every support request from a person.

9. Warranty disclaimer

The service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose and non infringement. We do not warrant that the service will be uninterrupted or error free, that a calendar feed will be delivered by a third party calendar provider on time, or that a summary export will satisfy the specific formatting preference of any given court or attorney. Statutory warranties that cannot be excluded under applicable law remain unaffected.

10. Limitation of liability

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the service in any 12 month period is limited to the amount you paid us for the service in that period. We are not liable for indirect or consequential loss, loss of profit, loss of business, loss of goodwill, or loss of data beyond our obligation to restore from the most recent available backup. Nothing in these terms limits liability for fraud, for willful misconduct, or for any liability that cannot be limited by law.

11. Indemnity

You agree to indemnify and hold us harmless against claims, damages and reasonable costs arising from your use of the service in breach of these terms, from content you upload, or from professional advice you give to your clients. We will notify you promptly of any such claim and will not settle it without your consent, which shall not be unreasonably withheld.

12. Changes to these terms

We may update these terms to reflect changes in the service or in the law. Material changes are announced by email to your account address at least 30 days before they take effect. If you do not accept a change, cancel before it takes effect; continued use afterward means you accept the updated terms. The version published on this page is the version in force.

13. Governing law and jurisdiction

These terms are governed by French law, without regard to conflict of law rules. The parties will attempt in good faith to resolve any dispute amicably. Failing that, the competent courts of Paris, France have exclusive jurisdiction, except where a mandatory consumer protection rule gives you the right to bring proceedings elsewhere.

14. Contact

MLJ, SASU, share capital 500.00 euros, SIREN 934 769 837, registered with the Paris commercial court registry. Publication director: Jimenez Julien. Email: jimenezjulien42@gmail.com. Full publisher details are on the legal notice, and data handling is described in the privacy policy.